Do you want to provide your employees with information about the company and how to do their jobs?
Do you find yourself answering the same questions from employees over and over?
Is important company knowledge scattered across emails, documents, and people’s heads?
A Company Wiki Solves That
A wiki is a structured, searchable website where you and your team can create and organize pages of information.
MediaWiki is open source software that creates a Wiki style website. It is the same software that powers Wikipedia. User permissions allow you to control who can edit pages. Its organized structure makes information easy to navigate. Its built-in search allows employees to find what they need instantly. Images can be uploaded and included in the text. MediaWiki has a great version history; every edit is tracked and reversible.
What Can a Company Wiki Be Used For?
- Employee guides and HR policies
- Step-by-step instructions for common tasks and processes
- Product documentation and specifications
- IT guides and troubleshooting references
- Company history, contacts and other organizational information
- Customer-facing knowledge bases and FAQ pages
- Documentation for a product or service
Is a Wiki Right for My Business?
A wiki works best when you have information that multiple people need access to, that gets updated over time, or that currently lives in people’s heads rather than written down anywhere. If you spend time repeatedly explaining the same processes to employees, a wiki will pay for itself quickly.
What We Can Do
- Set it up on your company’s existing website hosting account or a new one.
- Enter existing content that you want on there.
- Restrict it so only to computers on your internal network and/or have it password protected.
- Handle updates and maintenance possibly as part of a monthly maintenance package that includes your website.
MediaWiki also pairs well with Nextcloud as part of your company’s internal cloud. Nextcloud handles the file sharing, calendars and team communication while a MediaWiki installation gives your team a dedicated space for structured documentation.
Questions? Want to get it? Contact Us Today!
Want a Company Wiki or something similar, but as part of your existing WordPress site? We can do that too!